Corona Rebook Guarantee

Complimentary with your booking in 2021

Free Corona Rebook Guarantee

Certainty 3

Holidays are always wonderful look forward to. Which is how it should be. However, the time of the Coronavirus brings many uncertainties. No problem: if a negative travel advice is issued for travel within/to the Netherlands, you can rebook free of charge to another date in 2021 or if you book for 2022 to another date in 2022.

*De Krim Certainties apply to all bookings with an arrival date in 2021 or 2022 that were booked directly through De Krim Texel (on www.krim-texel.com or by telephone on +31 (0)222-390112). Bookings made through third parties, group bookings and bookings of (pre-)seasonal, fixed or annual places are excluded.

What are the terms of the Corona Rebooking Guarantee?

The reservation was made directly through De Krim Texel with an arrival date in 2021 or 2022.
Negative travel advice for the period of your booked stay must be published on the official website of the government from your country of origin.

Netherlands: https://www.government.nl/
Belgium: https://diplomatie.belgium.be/en
Germany: https://www.auswaertiges-amt.de/en
Other countries: website of the embassy of the country of origin.

Rebooking takes place to the same accommodation with an arrival date in 2021.
You can rebook based on availability only. Availability varies, some accommodations have been excluded from participation. We will look for the best solution in consultation with you.
Your request to rebook free of charge can only be submitted up to 7 days before the arrival date of your booked stay. You can submit your request through omboeken@krim.nl mentioning your reservation number.
Your booked stay must be paid in full before we can process your rebooking request.

How do I invoke the Corona Rebooking Guarantee?

Your free rebooking is approved accepted upon receipt of written notice from De Kim Texel.
When rebooking, there will be no change fee. If the changed reservation becomes more expensive, you will pay the difference extra. If the new vacation is cheaper than the original price, you will not be refunded the difference.
Die Umbuchung erfolgt auf die gleiche Unterkunft mit einem Anreisedatum in 2021 oder, wenn Sie für 2022 gebucht haben, auf ein anderes Anreisedatum in 2022, je nach Verfügbarkeit. Die Verfügbarkeit variiert und einige Unterkünfte sind ausgeschlossen. In Absprache mit Ihnen suchen wir nach der besten Lösung.
Rebooking free of charge is allowed once per booking. If you wish to rebook or cancel the same booking at a later date, our regular travel and cancellation terms and conditions apply. The initial arrival date will then apply.
Your free rebooking is approved accepted upon receipt of written notice from De Kim Texel.