Questions? +31-222-390 112

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Frequently asked questions

You can pay for an online booking instantly (via iDEAL for customers based in the Netherlands). It is also possible to transfer the full amount to our account within 24 hours of booking. You can find our bank details in your booking confirmation. 

We also offer the option of paying your invoice in instalments as this may be more convenient for some customers. However, there is a surcharge for this service. 

If you choose to pay in instalments, this can be done in two instalments: First instalment: two weeks after your booking - second instalment: six weeks before arrival.

This depends on your payment choice i.e. instant payment in full or payment in instalments.

You can instantly pay for an online booking (via iDEAL for customers based in the Netherlands) If you made your reservation by phone or mail you can transfer the full amount to our account within 24 hours.

We also offer the option of paying your invoice in instalments as this may be more convenient for some customers. However, there is a surcharge for this service. If you pay in instalments, we expect a first instalment of 50% no later than 2 weeks after the booking date so that the booking can be made definitive. Your booking confirmation/invoice will list the second instalments. This is due no later than 6 weeks before arrival.

If you have made a last-minute booking other arrangements apply. These can be found on your booking confirmation/invoice.

The Municipality of Texel charges a tourist tax per night’s stay. You can find these extra charges listed in your booking overview and at the very bottom of this page.
Students visiting Texel as part of a school trip e.g. study week are exempt from paying tourist tax.
For questions, please contact: Municipality of Texel, Department of Taxation & Real Estate, telephone number +31 (0)222-312121. Available from Monday to Friday incl. from 8:30 to 16:30.

You can find the instalment details in your booking confirmation. Alternatively, go to My Holiday for a quick and easy payment overview.

For more information or reservations you can contact us:

We are available 7 days a week and speak Dutch, German and English!

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Details shown on the photos, floor plans and specifications may differ from reality.

Free cancellation within 14 days*

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