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Frequently asked questions

Log into My Holiday and go to the ‘My Details’ page to change your address details.
Some changes will only be visible online after a few days.

1. Go to the page: www.krim.nl/recreatievoucher
2. On this page, choose your desired stay at one of the parks of De Krim Texel.
You can choose from the entire range shown here.
3. As soon as the overview of 'Your account' appears in the booking process, you can enter the
voucher code in the box that appears automatically.
in the box that appears automatically. After entering the voucher code click on 'Check'.

Bookings for a bungalow at Vakantiepark De Krim or for an apartment in
Residence California are only possible by telephone (+31-222-390112) and if the initial
reservation was in the same type of accommodation.

Your data will be stored in our system. You can submit an explicit request for deletion to reserveringen@krim.nl.

Within 14 days after booking, your booking can be cancelled free of charge, but only if your date of arrival is not (yet) within 28 days. It is not possible to cancel a reservation that was made 28 days or less before your arrival. 

Starting from 14 days after creating your reservation, the costs of cancellation is as follows:
- over three months before starting date 15% of the agreed upon price
- within three to two months before starting date 50% of the agreed upon price
- within two to one month before starting date 75% of the agreed upon price
- within one month before starting date 90% of the agreed upon price
- On the day of starting date 100% of the agreed upon price. 

We recommend that you take out cancellation insurance, or to participate in the cancellation fund. Read the terms and conditions here. If you completed your payment with a recreation voucher, the travel sum will be repaid as a recreation voucher as well.

For more information or reservations you can contact us:

We are available 7 days a week and speak Dutch, German and English!

Details shown on the photos, floor plans and specifications may differ from reality.

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Arrival

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Departure

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