Can I make an optional reservation on a stay, when do I have to pay and which payment options are available? Read the answers to questions about reservations and payments here.
You have made a reservation and you want to know how the processing is proceeding, you want to change something or you have to cancel unexpectedly. Here you can read all about it.
'My Holiday' is your personal online environment with all your holiday data. Do you have questions about logging in or using this environment? You will find the answers here.
Here you will find the answers to your questions regarding your arrival and stay, such as time of check-in, inventory lists and options for extending your stay.
Do you have questions about booking for one of the restaurants, bowling alleys or buying swimming pool tickets? Read more about using facilities, activities and services at the parks here.